Soap Note time out
It would be nice if SOAP notes didn't time out when individuals were typing making us lose the SOAP note due to inactivity. If the App could count typing as active work in the SOAP note this would decrease notes lost due to time out.
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Shannon Thomas commented
Having the SOAP note automatically save as a draft would help with this issue, too.
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Tamsin McEwen-Asker commented
Yes, autosave would be helpful. Catalyst boots us out from our work frequently as doesn't remember where we left off. This creates a lot of friction with using this service. At our agency the satisfaction is LOW with Catalyst. After 5 years of providing feedback it seems little has changed.
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Michelle Graves commented
Yes! This is an issue on the online portal as well. I just came to report that as well after losing a SOAP note again.
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Evan Schneiderman commented
I came to suggest this as well. I cant tell you how many times this has happened to me.
How about an autosave that saves the page as a draft at a set duration of time?